← Back to PeopleJournalistJoe RossignolMacRumors@rsgnlJoe Rossignol is a writer who publishes articles on MacRumors.1Mentions1Articles1OutletsCompanies CoveredApple1Bloomberg1Writes AboutMark GurmanJournalist1 articleArticlesMost recent firstMentioned InReferenced in coverageApple Shelves Plan to Replace 5,000 Applecare Jobs With Ai AgentsMacRumors / BloombergcautiousSep 29, 2026“MacRumors/Bloomberg journalist reporting on Apple's shelved plans to replace 5,000 AppleCare jobs with AI agents.”