Olivier Toubia is a researcher at Columbia Business School who publishes on innovation and AI.
How media typically covers Olivier Toubia
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OpenAI's removal of older ChatGPT models in the GPT-5 update caused emotional distress among users who had developed deep personal attachments to the AI companions, prompting the company to acknowledge it underestimated user dependency on specific model versions.
“Professor discussing how OpenAI failed to account for users who emotionally rely on chatbots for friendship and emotional support.”
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Approximately 26% of jobs posted on Indeed are poised to be radically transformed by generative AI, with white-collar and higher-paying analytical roles most at risk while manual labor and human-interaction jobs remain relatively insulated.
“Explained that agentic AI is built on the same models as gen AI but has the ability to perform tasks on users' behalf.”