Taco Bell
Taco Bell executive discussing the company's decision to rethink AI drive-through deployment and acknowledge when humans are better suited for taking orders.
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Taco Bell is reconsidering its AI drive-through strategy after viral videos of ordering mishaps, acknowledging that human staff remain superior for order-taking during peak hours.
“Taco Bell executive discussing the company's decision to rethink AI drive-through deployment and acknowledge when humans are better suited for taking orders.”