CEO of Missionforce and Government Cloud at Salesforce
Discussed TSA's Ace AI agent handling 100,000 traveler conversations monthly and resolving 96% without human escalation.
How media typically covers Kendall Collins
Directly quoted in these articles
Salesforce secures a $5.6 billion, 10-year contract with the U.S. Army to deploy its Missionforce platform and agentic AI capabilities across the Department of War.
“CEO of Missionforce and Government Cloud, quoted on the contract enabling Army transformation into agentic enterprise”
Referenced in coverage
“Discussed TSA's Ace AI agent handling 100,000 traveler conversations monthly and resolving 96% without human escalation.”