← Back to PeopleJBExecutiveJames BednarVice President of Product and Innovation at TTECLinkedInVice President of Product and Innovation at TTEC1Mentions1Articles1OutletsCompanies CoveredAlorica1Resy1TTEC1ArticlesMost recent firstMentioned InReferenced in coverageAgents Strain Customer Service ChannelsBusiness InsidercautiousSep 29, 2026“James Bednar is VP of product and innovation at TTEC, a customer service outsourcing company, discussing how companies are managing inbound AI agent calls.”